{"version":"1.0","provider_name":"ICM Mena","provider_url":"https:\/\/test.icm.com\/icmmena","author_name":"admin","author_url":"https:\/\/test.icm.com\/icmmena\/author\/admin\/","title":"Complaints Handling Procedure - ICM Mena","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"5sfJVXeZja\"><a href=\"https:\/\/test.icm.com\/icmmena\/policies\/complaints-handling-procedure\/\">Complaints Handling Procedure<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/test.icm.com\/icmmena\/policies\/complaints-handling-procedure\/embed\/#?secret=5sfJVXeZja\" width=\"600\" height=\"338\" title=\"&#8220;Complaints Handling Procedure&#8221; &#8212; ICM Mena\" data-secret=\"5sfJVXeZja\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/test.icm.com\/icmmena\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Home \/ Policies Complaints Handling Procedure Menu Privacy Notice Risk Warning Terms and Conditions Order Execution Complaints Handling Procedure Complaints Handling Procedure If you are dissatisfied with any of our services, you can raise a complaint directly to us. Definition of a complaint A complaint is defined as: \u201cAny oral or written expression of dissatisfaction,&hellip; Continue reading Untitled"}